Decision status: Approved
Is Key decision?: No
Is subject to call in?: No
I. To adopt a new complaints procedure for the Council in accordance with Appendix 1.
II. To designate the Head of Corporate Support as the Responsible Officer.
III. To accept the annual reports and the Ombudsman's Annual Letter.
Publication date: 30/03/2021
Date of decision: 30/03/2021
Decided at meeting: 30/03/2021 - The Cabinet