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    • Agenda and decisions

    The Cabinet
    Tuesday, 30th March, 2021 1.00 pm

    • Attendance details
    • Agenda frontsheet pdf icon PDF 104 KB
    • Agenda reports pack pdf icon PDF 4 MB
    • Printed decisions pdf icon PDF 16 KB

    Venue: Virtual Meeting

    Contact: Annes Siôn  01286 679490

    Webcast: View the webcast

    Items
    No. Item

    1.

    APOLOGIES

    Additional documents:

    • Webcast for 1.

    2.

    DECLARATION OF PERSONAL INTEREST

    Additional documents:

    • Webcast for 2.

    3.

    URGENT MATTERS

    Additional documents:

    • Webcast for 3.

    4.

    MATTERS ARISING FROM OVERVIEW AND SCRUTINY

    Additional documents:

    • Webcast for 4.

    5.

    MINUTES OF THE MEETING HELD ON 9 MARCH 2021 pdf icon PDF 243 KB

    Additional documents:

    • Webcast for 5.

    6.

    THE COUNCIL'S COMPLAINTS AND SERVICE IMPROVEMENTS PROCEDURE pdf icon PDF 288 KB

    Cyflwynwyd gan: Cyng/Cllr. Nia Jeffreys, Cyng/Cllr. Dilwyn Morgan and Cyng/Cllr. Dafydd Meurig

    Additional documents:

    • Appendix 1 - Gwynedd Council’s Concerns and Complaints Policy , item 6. pdf icon PDF 537 KB
    • Appendix 2 - Complaints and Service Improvement Annual Report 2019/20 , item 6. pdf icon PDF 517 KB
    • Appendix 3 - Annual Report on dealing with complaints and information requests by the Children and Family Support Department , item 6. pdf icon PDF 593 KB
    • Appendix 4 - Annual Report on dealing with complaints by the Adults, Health and Well-being Department for 2019-20 , item 6. pdf icon PDF 805 KB
    • Appendix 5 - Ombudman Letter , item 6. pdf icon PDF 362 KB
    • Webcast for 6.

    Decision:

         I.        To adopt a new complaints procedure for the Council in accordance with Appendix 1.

        II.        To designate the Head of Corporate Support as the Responsible Officer.

      III.        To accept the annual reports and the Ombudsman's Annual Letter.

     

    7.

    GWYNEDD SUSTAINABLE VISITOR ECONOMY PRINCIPLES pdf icon PDF 379 KB

    Cyflwynwyd gan: Cyng / Cllr. Gareth Thomas

    Additional documents:

    • Webcast for 7.

    Decision:

    To agree to the Gwynedd Sustainable Economy Principles in draft form to commence a consultation process with the residents and businesses of Gwynedd.

     

    To agree to continue discussions on a structure for the future implementation of the principles with Snowdonia National Park and any other relevant partner.