Decision details

·       To accept the report and to note the observations.

·       To welcome that a detailed work programme is being drawn up to address the recommendations of the Information Commissioner's Office following an audit of the Council's arrangements in relation to freedom of information requests

·       That the Committee receive an update on the Customer Care Plan as it develops

·       That Heads of Department need to be encouraged to respond to the annual questionnaire from the Legal Service

·       To request that the Scrutiny Committee receive information about prosecutions relating to pupil absences.