Issue - meetings

To present the latest information to the Committee on complaints and examples of the Unit’s successes when promoting the use of the Welsh language in the Council’s services.

To accept the report and note the observations received.

The report was presented by the Senior Language and Scrutiny Adviser. She referred briefly to the following main points: 

-      Members were reminded that this report shared examples of successes and complaints associated with promoting the use of the Welsh language within the Council's services.

-      She detailed that four complaints had been received relating to compliance with the Welsh Language Standards. She added that the Council had not accepted the final decision on two of those complaints. She explained that it was not appropriate to hold a discussion on those complaints as they were ongoing, and they had been included in the report as information for the members only.

-      Details were shared of four complaints that had been received in connection with the Council's language policy.

Members were given an opportunity to ask questions and offer observations. During the discussion, the following matter was raised:

-      The Council was congratulated on its success, and it was noted that only a very small number of complaints had been received.

RESOLVED

To accept the report and note the observations received.