9 THE OMBUDSMAN'S ANNUAL REPORT
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To submit
the report of the Monitoring Officer.
Additional documents:
Decision:
To note the
report.
Minutes:
Submitted - the Monitoring Officer's report appending
the Ombudsman's 2022-23 annual report.
The Monitoring Officer noted that:-
·
A decrease was seen in the number of Code of Conduct matters, but that the
Ombudsman's main concern related to respect and equality matters, with around
67% of the complaints received relating to this aspect.
·
It was hard to take
away any specific messages from the report, but it was understood from
discussions with the Ombudsman's officers, that they were looking at the
patterns of complaints deriving from the Annual Report, and possibly, further
information would be available that would help frame the training, but also the
discussion with Political Groups Leaders.
Referring to the Key Performance Indicators (page 124
of the report / page 177 of the agenda), the Chair noted that the performance
in terms of cases closed within 12 months had slightly slipped from 67% in
2021/22 to 66% in 2022/23, compared to their target of 90%, and it was enquired
whether an observation should be sent to the Ombudsman stating the Committee’s
concern at this decrease. In response, the Monitoring Officer noted that it was
not clear what had caused this, but he could contact the Ombudsman's officers
to obtain an explanation regarding the factors that had led to the situation,
and report back to the Committee.
RESOLVED to note the
report.