9 THE OMBUDSMAN'S ANNUAL REPORT
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To submit
the report of the Propriety and Elections Manager
Additional documents:
Decision:
To note the
report.
Minutes:
Submitted - the report of the Monitoring Officer
appending the Annual Report of the Ombudsman for 2023/24.
Observations:
Hope was expressed that technological developments in
artificial intelligence could process complaints immediately and without delay
in time, as it was believed that this was the long-term solution to prevent
long delays in the system.