Agenda and decisions

To receive any apologies for absence.

To receive any declarations of personal interest.

To note any items that are a matter of urgency in the view of the Chairman for consideration.

The Chairman shall propose that the minutes of the meetings of this committee held on the 12^th June 2025  be signed as a true record.  (attached)

To prepare an Annual Report on the implementation of the Representations and Complaints Procedure for submission to the Cabinet and Scrutiny Committee in order to scrutinise and monitor the arrangements for dealing effectively with complaints received from service users and their representatives

a)    To accept the report

b)    To establish a working group to look into complaints, enquiries and expressions of gratitude in more detail to consider them further

Cllr. Dilwyn Morgan to present the report.

To accept the report and ask for a progress report in 18 months.

Cllr. Dilwyn Morgan to present the report.

a)    To accept the report.

b)    To encourage the implementation of the plan in other parts of the county.

Cllr. Paul Rowlinson to present the report.

To accept the report. 

To submit the Committee’s draft work programme for 2025/26 for adoption.

To adopt the Care Scrutiny Committee Forward Programme 2025/26 and note a wish to scrutinise the Council's response to the Child Practice Review, led by Jan Pickles, when it is timely to do so.