Cyflwynwyd gan:Cyng / Cllr. Nia Jeffreys
Decision:
To accept and note the information in the report.
Minutes:
The item was submitted by Cllr Nia Jeffreys
RESOLVED
To accept and note the information
in the report.
DISCUSSION
The report was submitted, and as a
new Cabinet Member for the department, she noted that she had spent the summer
visiting the teams and meeting staff. The staff were thanked for their warm
welcome. Attention was drawn to some of
the Council Plan's projects. It was
noted that the work of using the Welsh language within the Council's services
continued but it was noted that weaknesses had been highlighted in the
recruitment process. It was noted that the language requirements of jobs were
not always clear and steps were now in place to help with the situation. It was added that support was available to
staff who wished to improve or refresh their language skills.
It was explained that managers and
some officers had now received training to equip them to put Ffordd Gwynedd
into action. The need for follow-up was emphasised and members were encouraged
to challenge their departments to enable the Council to put the people of
Gwynedd at the centre of what it does.
The department's performance was
discussed and it was noted that the Communication and Engagement Service
continued to receive very positive observations. It was added that the service
also felt that they did not measure the efficiency of the Council's
communication and the service, consequently, would be looking at ways of
measuring the impact of the Council's public statements. It was expressed that
the Council's Research and Analytics Service was developing this further and
had recently been awarded a GwE tender contract.
The Council's latest development was
explained, following an increase in the number who use the on-line service,
namely "ap Gwynedd". It was added that the app was now live and that
individuals had started to download the app.
Observations arising from the
discussion
- A discussion was held on the success
of Ffordd Gwynedd. It was explained that
this was a difficult question as Ffordd Gwynedd changed cultures, and that this
would be difficult to measure. It was added that managers needed to understand
that the Ffordd Gwynedd culture needed to be embedded in their teams,
emphasising that accountability lay with the managers. It was expressed that
the Ffordd Gwynedd journey could be seen in teams across the Council but that
the teams were on different steps of the journey. It was explained that the
actual measure of Ffordd Gwynedd would be all units measuring the correct
things for the Residents of Gwynedd and the percentages being as high as they
could be.
- The Cabinet Member for Children and
Supporting Families noted that the measure "Number of defects discovered
in programmed inspections" in terms of Health, Safety and Well-being,
suggested that there were large gaps in the department and he asked whether the
department was aware of this. It was noted that this had been raised within
departments and that this would need to be discussed in the departmental Forums
to discuss Health, Safety and Well-being.
Awdur:Dilwyn Williams
Supporting documents: