Agenda item
- Meeting of Communities Scrutiny Committee, Thursday, 24th November, 2016 10.00 am (Item 6.)
- View the declarations of interest for item 6.
Consider the
report
Minutes:
The Annual Report
of Cartrefi Cymunedol Gwynedd (CCG) for 2015-2016 was
submitted. Reference was made to the Transfer Agreement, and it was noted that
it was required for them to note
how they had realised the promises made to tenants in the Offer Document and implemented the obligations under the Transfer Agreement. It was highlighted that the results of the report were encouraging
and had a valuable effect on the economy.
During
the discussion the following
observations were noted:
·
CCG were congratulated on receiving a Wales National Procurement
award and on their positive
social benefit report.
·
New developments were approved, but it was necessary
to secure more units for older people
as well as one-bedroom units.
·
Need to solve the land Maintenance responsibilities of locations in multiple ownership,
giving consideration to the
lack of flexibility in paying arrangements
·
The decline in the standards of kitchens, for example, was likely to come together and therefore
it was foreseen that a further investment would be needed.
·
A request to strengthen the local members' links - a valuable resource to bridge links
In response to a question
regarding an external company forming the report, it was noted that
the tender process had been followed that
was open to everyone and that it
was a company from Belfast that had succeeded. It was highlighted that Menter Môn and a company from Colwyn Bay had contributed local input to the reports.
In response to a question regarding customer care, it was noted
that the customer care statistics were lower than expected and that
the repair service was part of this. As
a result, it was noted that the situation was being reviewed and that
work was being done to transform in order to improve
customer care efficiency. It was reported that a pilot had been undertaken and that things appeared
to be improved.
In response to a question
regarding receiving the report, the Housing Strategic Manager reported that meetings
were being held every six
months with CCG to review the values and the promises. It was received that a number of promises had been given, but by
now it was felt that CCG had achieved those promises and therefore accepted
that these had been completed. This was confirmed by the Cabinet Member.
The Chief Executive
of CCG highlighted that the
company was, by now, moving to a period of development and wanted to achieve
more within communities. A request was made for them to be treated as an
equal partner - like the other housing services.
Everyone
was thanked for their contribution and representatives of Cartrefi
Cymunedol Gwynedd were thanked
for attending the meeting.
Resolved
·
To accept the professional advice that CCG has fulfilled
the promises in the Offer Document subject to the points below:
·
To welcome the fact that a close relationship
should be kept with CCG even after
completing the promises of
the Agreement
·
To congratulate the
success of the procurement process with the investment received locally
·
That there was a need to solve land maintenance
responsibilities in multiple ownership Housing Estates
·
That customer satisfaction needs to be examined following a lower performance than expected with a suggestion to extend the pilot scheme if it
proves successful
·
That there is a need to ensure that the work programme includes an investment
to ensure that the standard of the stock is consistent across the County
Supporting documents: