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  • Agenda item

    REPORT BY ARRIVA TRAINS WALES LTD

    • Meeting of Cambrian Coast Railway Liaison Committee, Friday, 3rd March, 2017 11.00 am (Item 6.)

    To receive a report by Mr Ben Davies, Arriva Trains Wales.

    Minutes:

    The Chairman welcomed Mr Ben Davies, Arriva Trains Wales, to submit his report on Arriva Trains Wales’ activities to date.

     

    It was reported that storm “Doris” had caused problems last week and that Arriva Trains Wales were collaborating with Network Rail with any outstanding issues.

     

    It was further reported that Wi-Fi would be available on all trains before Easter.

     

    Formal written questions had been submitted by Members of this Committee /  Community Councils / and individuals which were addressed as follows:

     

    (i)         Provision of a shelter at Dyfi Junction – Mr Ben Davies stated that funding was available to provide another shelter and that arrangements were in had to proceed with this matter.

     

    (ii)        Why is there no free travel pass for the elderly throughout the year rather than during the winter months only? -  Mr Ben Davies, Arriva Trains, stated that there wouldn’t be sufficient seating capacity to be able to offer this concession during the summer months.  However, the matter had been discussed with the Welsh Government Minister, especially in terms of sufficient rolling stock as part of the new franchise.

     

    (iii)       The Welsh language, bilingual announcements on the trains, better pronunciation of Welsh names on notices in stations -  Whilst agreeing that the Welsh language is very important, Mr Davies stated that the problem was lack of funding and not knowing as yet what is happening to the trains with regard to the new franchise. However, he announced to the Committee that he had been appointed to serve on the Arriva Group in London which is responsible for the franchise bid.  He assured members that he would voice the concerns of the people of North Wales regarding the Welsh language, timetables, etc and would ensure that the language policy is sorted.  

     

    In response to the above, members congratulated Mr Ben Davies on his appointment and supported the need to sort the language policy.  Councillor Trevor Roberts, assured the Committee that the four bidders for the franchise had been made aware of the need for bilingual information on the Welsh lines and stations.

     

    During the ensuing discussion, members made the following comments:

     

    ·         That the Welsh language is very important and that the announcements in the newly installed lift at Machynlleth should be bilingual

    ·         With regard to pronunciation, it was stated that it is far easier for a Welsh speaking person to pronounce the English stations than it is for an English speaking person to pronounce the Welsh names of stations

     

    In response to the above points, Mr Ben Davies stated that the announcements are made via a text to speech system and was not always done by a person.  However, it was further stated that non-speaking staff are given an opportunity to learn the language and are encouraged to speak Welsh.

     

    A member took the opportunity of paying tribute and thanking the following four members who had worked tirelessly during the consultation period of the Wales and Borders Rail Service:

     

    Councillor Trevor Roberts

    Councillor J. Michael Williams 

    Mr Rhydian Mason

    Mr Robert Robinson

     

    (iv)       Is it possible to arrange a daily two-way express train on the Cambrian Coast to speed up the journey to Machynlleth and back?

     

    Mr Ben Davies stated that there would be no change to the time-table and no additional trains, however, he promised to take the matter further.  Personally, he was in favour of a two-hourly train including on Sundays.

     

    (v)        What are the developments for a late train from Pwllheli?

    Mr Ben Davies stated that there would be no additional train from Pwllheli.  However, there will be an improvement in service since the Machynlleth train will wait until the 8.30 p.m. train from Shrewsbury arrives in Machynlleth thus giving better communication from Machynlleth to Pwllheli.  

     

    (vi)       Standard Facilities at Porthmadog train station – display boards, shelter, etc.  Would it be possible to discuss the way forward in terms of enhancing the station’s vision on first appearance?  It needs improving and upgrading urgently.  It was noted that this is the first appearance of the town to people and it does not create a very good impression.

     

    In response to the above, as well as correspondence received from Mr Ian Hunt, a local resident of Porthmadog, it was suggested that Mr David Crunkhorn, Arriva Trains Wales, arranges to meet with Mr Hunt, and Councillor Selwyn Griffiths, Chairman of Porthmadog Town Council, at the Porthmadog Station, on a date convenient to all parties, to discuss the way forward.

     

     Resolved       -           To receive, note and thank Mr Ben Davies for his report.