1.
To accept the proposed changes to the Local Resolution Procedure to
reflect the arrival of the new statutory duties for Group Leaders and recommend
to the Full Council.
2.
Support the Monitoring Officer's intention to require the use of a
complaints form as part of the Local Resolution system, as contained in
Appendix 2 of the report, with the addition that the form requires the
complainant to state which output that he/she seeks as a
result of the complaint.